An uninsured patient of mine recently underwent a colonoscopy. She's not a wealthy woman. She probably makes under $10 per hour.
She's uninsured. Due to some problems she's been having the colonoscopy was necessary. So she's paying out of pocket. Big price tag, shallow pocket.
She had it last week. I got the report, some mild abnormalities but thankfully no sign of what we were hoping not to find.
She called today to ask me for the results. Due to the mild abnormality, I asked her to call the GI office to inquire about results.
She said, "His office told me to call you for results."
You can charge her full price for a colonoscopy, but you can't call her? Classy, very classy...